What if I have a problem with my booking?

If you have a problem with a flight booking you completed after leaving Aviato, you should contact the airline or travel provider you booked with.

Aviato helps you search and compare flight options, but it does not handle the booking, payment or ticketing process.

Who can help with my booking?

The airline or travel provider shown in your booking confirmation can help with issues such as:

  • A booking or payment problem

  • Flight changes or cancellations

  • Refund requests

  • Missing or incorrect booking information

  • Baggage questions

  • Ticket or reservation issues

Check your booking confirmation for the provider's contact details and booking reference.

What if I haven't booked yet?

If you're still using Aviato and have found an issue with the search results, you can return to Aviato and try your search again.

For questions about how Aviato works, its policies or the service itself, you can contact us through the Aviato Help Center.

For booking problems, contact the provider you booked with. For questions about Aviato, contact us.


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