If something doesn't work as expected while you're using Aviato, we'd like to know about it.
You can contact us through the Aviato Help Center and describe the problem you encountered.
When reporting an issue, it can help to include:
What you were trying to do
What happened instead
The departure and destination you searched for, if relevant
The date or dates involved
Any error message you saw
A screenshot, if it helps explain the problem
Please avoid sending passwords, payment card details, authentication codes, or other sensitive information when reporting an issue.
What happens after I report something?
We can use the information you provide to understand what went wrong and investigate the issue.
Some problems may be related to external airlines, travel providers, or other services rather than Aviato itself. In those cases, we may not be able to resolve the underlying issue directly.
If the problem concerns a booking you have already made, contact the provider shown in your booking confirmation.
Something not working? Tell us what happened. It helps us make Aviato better.